FAQ

Bet117 FAQ — all your
Answers Here

Find clear, straightforward answers to common questions about registration, login, deposits, withdrawals, bonuses, and betting — all in one place.

50+ General FAQ
8 Topic Categories
24/7 Live Support
Bengali Language Support
Last Updated: January 2026

About bet117 FAQ

Bet117 is one of Bangladesh's most popular online betting platforms. Every day, thousands of new and returning members come to us with questions — some want to know how to register, others ask how long deposits take, and some get confused about bonus terms.

That's exactly why this FAQ page was created. The most frequently asked questions are all organized here so you can find answers on your own without having to contact support. Topics are clearly categorized, making it easy to search.

If you still can't find the answer you're looking for, our 24/7 live chat support is always ready to help. You can chat in Bangla, so there's no language barrier.

Account & Registration

Opening an account at bet117 is straightforward. All you need is an active Bangladeshi mobile number, a strong password, and to be at least 18 years old. Registration is completely free and takes just 2 minutes.
You may be required to provide your National ID or passport details for KYC verification at a later stage.

No, bet117 policy allows each person to hold only one account. Creating multiple accounts may result in all accounts being suspended and any accumulated bonuses being forfeited. This rule is strictly enforced to maintain a safe and fair gaming environment.

To complete KYC verification, go to Account Settings and select the "Verify" option. Upload photos of the front and back of your National ID or passport. Verification is typically completed within 24-48 hours. Once verified, your withdrawal limit increases and you gain access to additional bonus offers.

There are several reasons an account may be blocked — repeated incorrect password attempts, suspicious activity, or a policy violation. In any of these cases, contact support directly via live chat or email. Once your identity is verified, the issue will be resolved promptly.
If your account is locked for security reasons, it typically unlocks automatically after 30 minutes.

Yes, you can start placing bets immediately after registering and making your first deposit. However, KYC verification must be completed before you can make a withdrawal. You can also apply for the welcome bonus right after your first deposit.
Deposits & Payments

bet117 accepts deposits via bKash, Nagad, Rocket, and bank transfer. Mobile banking payments are generally instant, while bank transfers are processed within 1-3 business days. All payments are secured with SSL encryption.

The minimum deposit is BDT 500, and the maximum is BDT 100,000 per transaction. Daily limits may increase once KYC verification is complete. Separate limits apply for VIP members.
Limits are subject to change. Please check the Wallet section for the latest information.

Deposits made via bKash, Nagad, or Rocket are typically credited to your bet117 wallet within 1-5 minutes. Bank transfers may take 1-3 business days to process. If more than 30 minutes have passed, contact support with your transaction reference number.

bet117 does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transaction charges. Standard fees from bKash or Nagad will apply to the amount you send.
Withdrawals & Cash Outs

Withdrawal requests are typically processed within 15–30 minutes of submission. During peak hours or for larger amounts, processing may take up to 24 hours. First-time withdrawals may be delayed if KYC verification has not been completed.

The minimum withdrawal is BDT 500. Within a single business day, regular members can withdraw up to BDT 50,000, while verified members can withdraw up to BDT 200,000. VIP members have higher limits.

Common reasons for a rejected withdrawal include: incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. When a withdrawal is rejected, the reason will be shown in your notification. Resolve the issue and resubmit your request, or contact support for help.
If a withdrawal is rejected, the funds are returned to your bet117 wallet — nothing is lost.

bet117 generally does not charge withdrawal fees. However, your mobile banking provider may apply their own receiving charges. A small processing fee may apply if you exceed a certain number of withdrawals per month — see the full terms and conditions for details.
Betting & Games

bet117 offers betting on over 30 sports including cricket, football, tennis, hockey, basketball, and kabaddi. You'll also find Live Casino, slots, poker, baccarat, roulette, and virtual sports. Cricket betting is the most popular choice among Bangladeshi players.

Yes, bet117 offers live betting 24 hours a day across matches from multiple countries. During cricket season, more markets are available for IPL, BPL, and international matches. Live streaming is also available for selected matches.

The option to cancel a pre-match bet within a set timeframe is available in certain markets. You can also use the "Cash Out" feature to partially or fully settle a bet while a match is in progress and secure your winnings. This feature may not be available on all bets.

The minimum bet is generally BDT 10. Maximum bet amounts vary by market and event — typically BDT 50,000 for regular matches and higher for premium events. Limits also depend on your account tier and KYC level.
Bonuses & Promotions

Once you register as a new member, a welcome bonus is automatically credited on your first deposit. The bonus amount and terms may vary over time. If you have a promo code at the time of deposit, enter it — it could double your bonus.
The welcome bonus applies to your first deposit only. Reload bonuses are available for subsequent deposits.

Wagering requirement refers to how many times you need to bet with your bonus funds before you can withdraw them. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must place BDT 10,000 in bets before that bonus becomes withdrawable. You can track your progress on your account dashboard.

Free spins are generally usable on specific slot games — the eligible games are listed in the bonus offer. Simply go to the game lobby and open an applicable game; the free spins will activate automatically. They typically expire after 7 days.

Every active member has a unique referral link. When a friend registers using your link and makes their first deposit, you earn a referral bonus. The bonus amount depends on your referred friend's first deposit. You can find your link under the "Refer" option in your account settings.
Security & Privacy

Yes, bet117 protects all your personal information and transaction data with 256-bit SSL encryption. No data is shared with third parties. Our detailed privacy policy Here to read more.

Go to the "Security" section in your account settings and look for the "Two-Step Verification" option. An OTP will be sent to your mobile number, which you'll need to enter each time you log in — this significantly improves your account security.
Enabling 2FA brings the risk of your account being compromised to virtually zero.

Check "Login History" in your account settings. If you notice any unrecognized devices or locations, change your password immediately and notify support. If necessary, temporarily lock your account until the issue is resolved.
Mobile App

Download the bet117 app directly from our Download Page Available for both Android and iOS. The app is free to download and takes just a few minutes to install.

Yes, the app includes everything available on the website — plus extra features such as push notifications, biometric login, and faster loading. Live score updates and personalized bonus notifications reach you on the app first.

To install the APK on Android, you need to enable "Install from unknown sources" in your phone settings. Go to Settings > Security > Unknown Sources and turn it on. Once the installation is complete, you can turn this option off again for added security.
Only download the APK from bet117's official download page. Files from third-party sites are not safe.
Support & Contact

The fastest way to reach bet117 support is via live chat — just click the chat button in the bottom right corner of the website or app. You can also reach us by email at [email protected]. Our support team is available 24/7, 7 days a week.

Absolutely. bet117's support team provides full assistance in Bangla. There are dedicated support shifts for Bangladeshi users based on local time. Feel free to write or chat in Bangla — no language barrier at all.

To file a complaint, send a detailed email describing the issue. Include the type of complaint, the date, and your transaction ID (if applicable) for a faster resolution. A formal response is typically provided within 48 hours. For urgent matters, use live chat.

Why millions of Bangladeshis choose bet117

A quick look at the platform's best features

Fully Secure Platform

Every member's personal data and funds are protected with 256-bit SSL encryption and a strict KYC process.

Instant Deposits & Withdrawals

Deposit in minutes via bKash, Nagad, or Rocket — with the fastest withdrawal process available.

24/7 Bengali Support

Bengali-language live chat support is available at all times for any issue. Average resolution time is under 5 minutes.

30+ Sports & Live Betting

Real-time odds and live betting across 30+ sports including cricket, football, and tennis.

Exciting Bonuses & Offers

Regular promotions are available including a welcome bonus, reload bonus, free spins, and referral rewards.

Smart Mobile App

Optimized for both Android and iOS — fast loading, biometric login, and push notifications included.

A complete guide for bet117 users

Bet117 is a well-known and trusted name in Bangladesh's online betting scene. New members join every day, while experienced players enjoy a wide variety of betting options. It's completely normal to have questions when you're new to any platform — that's exactly why the bet117 FAQ page was created, so you can find answers to all common issues in one place.

From registration to your first bet, this FAQ walks you through every step. All information is presented clearly with Bangladeshi users in mind. If you've ever been confused about depositing or withdrawing via mobile banking, this FAQ is here to clear that up.

Our goal is to make your betting experience at bet117 as safe and transparent as possible. Every question here is answered directly and honestly — bonus terms, withdrawal timelines, security measures — we keep nothing hidden.

Responsible gaming is something we take very seriously. bet117 believes gaming should be fun, not stressful. That's why our platform offers protective tools like deposit limits, self-exclusion, and cooling-off periods. To learn more, visit our Responsible Gaming Visit the page.

If you can't find an answer in this FAQ, don't worry — our support team is always ready to help. Live chat usually gets you a resolution within just a few minutes. Every day, we work to make your bet117 experience as smooth and enjoyable as possible.

Quick Start Steps for New Members

Getting started at bet117 is easy. Just follow the steps below and you'll be ready to place your first bet in a matter of minutes:

  • Step 1: Go to the registration page and create your account using your mobile number and password.
  • Step 2: Verify your mobile number with an OTP.
  • Step 3: Make your first deposit via bKash or Nagad and claim your welcome bonus.
  • Step 4: Pick your preferred sport or game and start placing bets.
  • Step 5: Complete your KYC after winning and withdraw with ease.
Tips: Download the mobile app to get push notifications about new bonus offers before anyone else.

Get Started Now — Join bet117

Sign up, claim your first deposit bonus, and enjoy the best betting experience in Bangladesh.

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