Last updated: January 2026
1. Introduction
Protecting your privacy on the bet117 platform is one of our top priorities. This Privacy Policy ("Policy") explains how we handle your personal information and the steps we take to keep it safe.
This Policy applies to the bet117 website, mobile app, and all related services. By using our platform, you agree to this Privacy Policy. Please read it carefully before you start using the platform.
This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. For any questions, please contact our support team.
2. What Data We Collect
Bet117 only collects the information needed to provide you with the best possible service. We never collect unnecessary or excessive personal data.
Identity & Contact Information
- Full Name & Date of Birth
- Mobile number and email address
- Current and permanent address
- National ID, passport, or driving license number (for KYC verification)
Financial Information
- BKash, Nagad, or Rocket account number
- Bank account details (if you use bank transfer)
- Transaction history and amounts
Usage Data
- Login time, IP address, and device information
- Browser type and operating system
- Which pages you visited on the platform and how long you stayed
- Betting and gaming activity logs
| Data Type |
Reason for Collection |
Mandatory? |
| Full Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile number | Account Verification & OTP | Yes |
| Email Address | Notifications & Communication | Optional |
| NID / Passport | KYC Verification | Yes, for withdrawals |
| Payment Information | Deposit & Withdrawal Process | Yes |
| Device & IP Information | Security Monitoring | Automatic |
3. How Data Is Collected
Bet117 collects your information through several methods. Each method is fully transparent and based on your consent.
Directly from you
Information you provide directly — such as when filling out the registration form, submitting KYC documents, contacting support, or participating in a promotion — is collected at the time of submission.
Automatically
When you use our website or app, certain information is collected automatically via cookies, log files, and tracking technologies — including your IP address, session duration, and browser data.
Via Third Parties
Limited financial information is verified through payment gateways (such as bKash and Nagad) solely to confirm transactions. This information is never stored — it is used for verification purposes only.
Assurance: bet117 never collects any information without your consent or beyond what is necessary.
4. How We Use Your Data
Bet117 uses collected data solely for the purposes listed below. We never use it for anything beyond these.
- Account Management: To ensure secure registration, login, and account protection.
- KYC Verification: To verify your identity and confirm your age, as required by regulation.
- Payment Processing: To process deposits and withdrawals smoothly and accurately.
- Customer Support: To resolve issues, handle complaints, and provide support.
- Security Monitoring: To detect fraud, hacking, or any unusual account activity.
- Promotions & Bonuses: To send you bonuses and offers based on your preferences (only with your consent).
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyze user experience and improve the platform.
Important: Your information is never sold to advertisers or third parties. Never.
5. Sharing Data with Third Parties
Bet117 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances.
Payment Provider
Only the financial information strictly necessary to process deposits and withdrawals is shared with bKash, Nagad, Rocket, or your bank. They are not permitted to store or use this information for any other purpose.
Security & Law Enforcement
Information may be disclosed in response to legal obligations, court orders, or valid requests from government authorities. In such cases, we only provide the specific information requested.
Technology Partners
Certain technology providers (such as hosting services) may have limited access to operate our platform. They are bound by strict confidentiality agreements.
| Third Parties |
Shared Data |
Purpose |
| Payment Gateway | Account number, amount | Transaction Processing |
| KYC Service Provider | NID / Passport Details | Identity Verification |
| Hosting Provider | Encrypted Data | Server Operations |
| Law Enforcement | Court-Ordered Information | Legal Compliance |
6. Cookies Policy
Bet117 uses cookies on its website and app to improve your experience. Cookies are small text files stored in your browser.
Cookie Types
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytical Cookies: For platform usage analysis and improvement (anonymous data).
You can disable optional cookies through your browser settings. However, some features may become limited as a result.
bet117 never uses third-party advertising cookies. Our cookies are used solely to improve the quality of your experience.
7. Data Security Measures
Bet117 employs cutting-edge technology and rigorous security practices to protect your privacy. Our security measures are built to industry best-practice standards.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Database Encryption: All stored sensitive data is kept in encrypted format.
- Two-Factor Verification: OTP verification for login is active.
- Firewall & DDoS Protection: Network-level protection measures are active.
- Regular Security Audits: Regular security audits are conducted by independent third parties.
- Limited Access: Only authorized staff can access user data.
- Incident Response Plan: A rapid response plan is in place to address any data breaches without delay.
If a security issue is ever detected, we will notify affected users within 72 hours.
8. Your Rights
You have the following rights regarding your personal information on the bet117 platform.
Right to Access Data
You can request to know what information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, you can request a correction through our support team.
Right to Erasure
If you close your account, your information will be deleted unless we are required to retain it by law.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You can request a copy of your data in a portable format.
Opt Out of Marketing
You can opt out of promotional messages or emails at any time.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
9. Data Retention Period
Bet117 does not retain your data longer than necessary. Retention periods vary depending on the type of information.
| Data Type |
Retention Period |
Reason |
| Account Information | Duration of active account + 5 years | Legal Compliance |
| Financial Transaction Logs | 7 Years | Financial Law Obligations |
| KYC Documents | Up to 5 years | Regulatory Compliance |
| Session logs and IP data | 90 Days | Security Monitoring |
| Support Conversations | 2 years | Service Improvement |
| Marketing Preferences | Until opt-out | Relevant Communications |
Once the retention period expires, your data is securely and permanently deleted or anonymized so you can no longer be identified.
10. Policy Changes
Bet117 may update this Privacy Policy at any time. Changes may occur due to business updates, new services, or legal requirements.
If significant changes are made, we will notify you through the following channels:
- SMS notification to your registered mobile number
- Pop-up notifications when you log in to the platform
- Email (if an email address is linked to your account)
- The "Last Updated" date at the top of this page will be changed
Continued use of the platform after changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you object to any policy changes, contact our support team to close your account. Any withdrawable balance will be returned to you.
11. Frequently Asked Questions
No, never. Under no circumstances does bet117 sell your personal information to third parties. Your data is used solely for the purpose of providing our services.
Most data is deleted when your account is closed. However, financial transaction records are kept for a specific period for legal reasons. See the "Data Retention" section for details.
Yes. bet117 keeps your data secure through 256-bit SSL encryption, firewalls, and regular security audits. Our security practices meet the highest industry standards.
Typically, a photo of one of the following is required: National ID (NID), passport, or driving license. In some cases, a selfie and proof of address may also be requested. This information is used solely for identity verification.
You can update your notification preferences in Account Settings, or contact our support team and we will remove you from the marketing list within 24 hours.
For any privacy concerns or complaints, email us at
[email protected] or reach out via live chat. We aim to respond within 3 business days.